I'm 77 12 months outdated I system this great holiday with my daughter to indicate her our heritage in Chile, we compensated Just about $3000.00, we flew to South The us Chile on 12/27-01/06/2016, then the nightmare begun the fly from Miami to Santiago scl , we seat while in the runway for 2 several hours because of baggage delayed, the pilot mentioned it was challenge with not enough personnel to load the airplane AA957 with baggage. then our seats issue: seat 41A , my daughter Television set was damaged, my seat 41B my arms were broken, wouldn’t go up, so and when I ought to head to the lavatory I couldn’t get up, because I've Diabetes I must go to the bathroom which is why I took the end seat when I attempted to climbing above the arm I cut my leg and was bleeding. I check with the flight attendant for help, she was no help in the least. my daughter made an effort to help me by climbing about me because we couldn’t get any help. she slip and fell on equally arms seeking to climb in excess of me and bruised the inside of her legs really undesirable. Now we have pictures of her leg and my leg look like elephant ft, let me let you know it harm so terrible I cried within the soreness, The complete two weeks in Chile I'd to obtain sneaker just one sizing even larger since my feet were so swollen and my daughter couldn’t dress in her bathing go well with given that the inside of her leg were being all bruised up.
I approached the agent through the identify of “Susan A†and greeted her which has a “Fantastic Morning!†Her reaction was a blank stare like I had no business getting there then a glare when I asked her if she was readily available.
I'm a 100 percent disabled veteran who has saved her revenue for around sixteen months shelling out in a very vacation club to go on a cruise from PR spherical trip towards the Caribbean with my son who I wont be looking at for many years on account of a career he decided to choose. I purchased a airplane reservation when US Airways was in enterprise but another person in the business set it nearly consider my flights and to steal my cash. They switched it out to American Airways Nevertheless they modified the 6 digit document locator 3 times. It shouldn't have modified but only two times plus they moved it from NYC to PHL. They did this simply because the one who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an personnel of Disney Cruise Line and she features a cellular telephone. She lied to Everybody and explained that I experienced a discussion together with her. I just explained to her on voice mail to get in touch with me since anyone mentioned which they have been cancelling my cruise. they gave no purpose. I am fifty five several years aged and I've a set income. They canceled my cruise with no purpose. They didn’t like that I mentioned that it absolutely was also perilous to try and get to Grenada on 1/12 leaving on one/10 that you choose to must check out rapid and also you cant get it done Therefore the captain looked at the mapping I Assemble as they transformed the itinerary so that the ship goes to Barbados very first and after that to Grenada.
My husband and i had a flight leaving Richmond Virginia having a last place of Seattle Washington. We are informed about traveling and experienced flown other airlines before that 7 days intending to and from a number of Locations. We experienced all our info and went to make use of the American Airways kiosk to print our boarding passes. The kiosk didnt inquire if those people who are traveling are armed forces staff so we started about and waited in line to talk to some consultant at the counter. After we were being up with the counter we informed a Girl behind the counter that my spouse is from the military services and we experienced two bags to check in. Thats whenever we were educated that our baggage where by above weight and It could be 250$ excess. We asked for for that Woman to point out us wherever the deal pricing is prepared. She was unable to provide that info and went on to inform us we could search it up ourselves. My husband who is enlisted from the U.S. Coast Guard has never experienced to pay for further or any volume for baggage, on orders or own. My spouse gave her the 250$ and that is if the consultant we had been Talking with before long turned quite impolite and threatened to cancel our whole flight.
My partner And that i flew from Palm Springs to Ft. Myers Florida, about the return excursion, flight 2233 from Dallas, my spouse Rick Barnes was Minimize pretty badly by a thing inside the seat when he place our luggage in the overhead compartment. We known as the Hostess and While blood was gushing out of the wound, he was specified a band support to cover the 5 inch gash in his leg. We had been advised that after Everybody boarded, the hostess would return with the very first support kit and would need to come up with a report.
january 26 my son flew non end from st. louis to laguardia airport The big apple. He arrived, his baggage didn’t. He reported within the airport that his bag did not come from the plane. The Girl for the booth checked the claim ticket. The bag had not remaining St. Louis. She gave him a locator amount and instructed him they might be getting in touch with him before long. They could not obtain it in order that they despatched him a sort to complete of his belongings inside the bag. He sent it in.
I also wish to touch upon the excellent service AA features to your handicapped. I am eighty four yrs previous and now have to have wheelchair help to receive about in the airports. I used to be shocked and delighted for the aid I been given, and in addition within the attitudes of the individuals that assisted me With all the wheelchair help, as well as the drivers in the handicap carts in Charlotte airport. They have been all so helpful and very pleasant too.
Your deficiency of response prompted me to terminate my excursion which I informed All people to at American.. Please convey to me what I do following..
I wish to touch upon how awful your flight and purchaser service was these days. Flight 4425 was suppose to go away at five pm from DC and acquire to Atlanta. We didn’t consider off from DC right until six:20 pm. We were explained to it was gonna be a 10 minute hold off but we by no means boarded the aircraft till way afterwards. Then the pilot claimed there was no delay Even with staying delayed forty five minutes and afterwards experienced us sit about the runway for more than 35 minutes. I realize you don't have any Regulate over the turbulence we knowledgeable but we arrived in ATL plus they didn’t Possess a terminal for us to unboard.
I've a ask for reference variety 14716375252 from the trip taken very last Nov. I would like to know the companies response.
Thank you for speaking to American Airlines Client Relations. This can be an automated acknowledgment, offering me a chance to share with you without delay what is occurring with all your information.
I am able to’t state that A great deal to the airport personnel in Denver.My AA flight was delayed leaving Ohare and by the point I acquired to Denver, the Frontier aircraft to which I had been booked by Orbitz experienced still left and I skipped my flight.
I've integrated an write-up that outlines your business as being the worst airline in the industry which is not a little something to get pleased with. Dependant on my expertise I will say that i'm hardly ever likely to fly with your organization once more, and neither will anybody I understand. I have now publically announced my frustrations with your airline on many of the social networking internet sites.
Recent flight from Austin to Ft Myers on which I'd requested wheelchair support didn't offer any jetway guidance and Unquestionably absolutely nothing in Ft Myers from airplane to baggage declare see this and NOONE to ask.